|Main Branch||(909) 983-1959|
|Member Services by SMS (text messaging)||(909) 983-1959|
|Main Fax||(909) 988-5130|
|APL2 Audio Response||(909) 983-0091|
|Lost or Stolen VISA Debit Cards (US)||(888) 241-2510|
|Lost or Stolen VISA Debit Cards (International)||(909) 941-1398 (collect)|
If you lose your VISA debit card or it is stolen (or your account is otherwise compromised), you can report it on a special 24-hour emergency hotline, regardless of the time of day or night. In the United States, call our Fiserv Network support team at 844-508-6731.
Be prepared to provide the following:
- Name of your credit union
- Your first and last name
- Verify last 4 digits of your SS#
- Phone number
- Provide information on whether card was lost or stolen
The representative will review recent card activity with you and inform you that you will receive follow-up directly from your credit union within two business days. Any additional necessary information will be handled by OMSEFCU. You can also email OMSEFCU and advise us of your after-hours report by using our contact form. Please be sure to provide us information on the best way to reach you to follow-up on your card concerns.
To dispute a transaction on your VISA Debit Card, call 844-880-0730.