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The safety and security our members' financial information is of the utmost importance to OMSEFCU. We utilize numerous safeguards on our website to ensure your online interactions with us are protected. OMSEFCU will never ask you for your pin, login credentials or private account information - to help keep your account secure don't share your private account information with anyone.

From phishing attacks to phone scams, beware of fraudsters! An OMSEFCU employee will NEVER ask you for your username and password. Phone numbers can be "spoofed" making them appear to come from one place when they actually originate somewhere else. Be cautious of fraudsters attempting to impersonate an OMSEFCU employee who APPEARS to be calling from our phone number.

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E-Mail Scams

Fraudulent emails known as phishing scams pose as your financial institution or other trusted business to try to obtain your personal and financial information online or by telephone.

Phishing scams often work to mimic the original site. It is important to verify the source of all emails and any included links. Do not input any personal information without verifying the destination. OMSEFCU will not ask you for any personal information via email.

Credential Stuffing

Credential Stuffing is a type of cyberattack where stolen account usernames, passwords, email addresses, etc. are pushed, or "stuffed," into a website or web application in large volumes to attempt to gain unauthorized access to user accounts. This attempt can often be defeated by using a unique username and password for each website or application.

Text Message Scams

Text message scams, or "smishing," is when a scam artist poses as a financial institution, government agency, or business stating that the recipient's account has been closed or locked out, and to have it reinstated or unlocked they must provide their personal or financial information. This type of message is fraudulent.

Romance Scams

Scammers will set up phony profiles on social media, or dating websites often with fake photographs and identities, and develop online friendships with other users. Once the scammers have gained the trust of their new online friend, they will request money for a variety of seemingly urgent situations. In 2020, Americans lost a record total of $4.2 billion to romance scams--taking more money from the average victim than any other scam. To protect yourself, don't send money to people you don't know, or only know from the internet. Never give out your personal information including phone numbers, addresses, social security numbers, passwords, PIN numbers, etc. Report the scammer to the FTC, FBI or the platform from which you met. Finally, think before you click on any links they may send you. You can spot a romance scam in several ways:

  • They fall in love with you too quickly. The scammers try to make each interaction as romantic as possible so the victims of these scams never suspect that they're being scammed.
  • They won't video call. Scammers will always have an excuse for why they can't get on a video call, which means you're not truly able to verify they are who they say they are!
  • Their voice doesn't match their pictures. Because scammers are usually from foreign countries, many victims recall their voices being different than they expected upon calling their internet love interest for the first time. 

ATM Scams

Equipment like hidden cameras, card scanners and skimmers can be illegally added to ATMs. These devices allow a thief to video record your PIN and scan your card number. The false scanner may also be set up to "capture" your card so that it is not returned. Once you have left the ATM, the thief returns and collects your card.

If you have any questions or need further assistance, please call us at (909) 983-1959 or send us a message.

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